Privacy Policy

This is the privacy notice of — Limestone. In this document, “we”, “our”, or “us” refers to (Limestone).

Introduction

This privacy notice aims to inform you about how we collect and process any information that we collect from you, or that you provide to us. It covers information that could identify you (“personal information”) and information that could not. In the context of the law and this notice, “process” means collect, store, transfer, use, or otherwise act on information. It tells you about your privacy rights and how the law protects you.

Your privacy is extremely important to us. This policy sets out how we use and protect any information collected when you use this platform.

We won't collect any personal information (eg. name, email address) without your explicit permission;

We won't send you promotional emails unless you've opted in;

We will never share, sell or rent sensitive information about you without your permission (unless required to by law);

When we ask you to provide information by which you can be identified when using this website, you can be assured that it will only be used following this privacy statement.

We are committed to protecting your privacy and the confidentiality of your personal information. Our policy is not just an exercise in complying with the law, but a continuation of our respect for you and your personal information. We undertake to preserve the confidentiality of all information you provide to us, and hope that you reciprocate. Our policy complies with the Data Protection Act 2019 (Act) accordingly incorporating the Nigerian Data Protection Regulation, (NDPR). The law requires us to tell you about your rights and our obligations to you regarding the processing and control of your data. Except as set out below, we do not share, sell, or disclose to a third party, any information collected through our platform.

Our privacy policy may change from time to time. We'll do our best to let you know but please do check back periodically for updates.

What Information We Collect

We will never collect sensitive information about you without your explicit consent. By ‘sensitive information’ we mean details like:

⦁ Your name
⦁Your email address
⦁Your billing address, residential address, etc.

How We Use This Data

We only send you promotional emails if you have explicitly opted in. We do not sell, rent, or share email addresses, and we never will. We will only share personal information when required by law (e.g., if subpoenaed to do so).

We will only pass your data on to third parties if you have explicitly agreed that we do so. The reason we collect information like email addresses is to provide you with a better service. For example, we need some personal details to do the following:

⦁ To quickly process your transactions.
⦁ To improve our service
⦁ Technical support (e.g., if you are experiencing problems that we can’t replicate)
⦁ User newsletters (you only receive this if you opt-in to receive it).
⦁ To customize your user experience.

We use non-identifying and aggregate information to better design our platform and to share with advertisers. For example, we may tell an advertiser that X number of individuals visited a certain area on our website. Or that Y number of men and Z number of women filled out our registration form, but we would not disclose anything that could be used to identify those individuals.

Security

We are committed to ensuring that your information is secure. To prevent unauthorized access or disclosure we have put in place suitable physical, electronic, and managerial procedures to safeguard and secure the information we collect online.

Personal Information

If you have previously agreed to us using your personal information for marketing purposes, you may change your mind at any time by contacting us.

If you believe that any information, we are holding on you is incorrect or incomplete, please contact us immediately. We will promptly correct any information found to be incorrect.

1. Data We Process

We may collect, use, store and transfer different kinds of personal data about you. We have collated these into groups as follows: Your identity includes information such as first name, last name, title, date of birth, and other identifiers that you may have provided at some time.
Your contact information includes information such as billing address, delivery address, email address, telephone numbers, and any other information you have given to us for communication or meeting.

Your financial data includes information such as your bank account and payment card details. Transaction data includes details about payments or communications to and from you and information about products and services you have purchased from us. Technical data includes your internet protocol (IP) address, browser type, and version, time zone setting and location, browser plug-in types and versions, operating system and platform, and other technology on the devices you use to access this website.Your profile includes information such as your username and password, purchases or orders made by you, your interests, preferences, feedback, and survey responses.

Marketing data includes your preferences in receiving marketing from us; communication preferences; responses and actions concerning your use of our
services.

We may aggregate anonymous data such as statistical or demographic data for any purpose. Anonymous data is data that does not identify you as an individual. Aggregated data may be derived from your data but is not considered personal information in law because it does not reveal your identity. For example, we may aggregate profile data to assess interest in a product or service.

However, if we combine or connect aggregated data with your personal information so that it can identify you in any way, we treat the combined data as personal information, and it will be used following this privacy notice.

2. If you do not provide the personal information we need:

Where we need to collect personal data by law, or under the terms of a contract we have with you, and you fail to provide that data when requested, we may not be able to perform that contract.

In that case, we may have to stop providing a service to you. If so, we will notify you of this at that time.

The law requires us to determine under which of six defined bases we process different categories of your personal information and to notify you of the basis for each category.

If the basis on which we process your personal information is no longer relevant, then we shall immediately stop processing your data.

If the basis changes then if required by law, we shall notify you of the change and of any new basis under which we have determined that we can continue to process your information.

3. Information we process because we have a contractual obligation with you:

When you create an account on our platform, buy a product or service from us, or otherwise agree to our terms and conditions, a contract is formed between you and us.

To carry out our obligations under that contract we must process the information you give us. Some of this information may be personal information.

4. We may use it to:

1. Verify your identity for security purposes.
2. Sell products to you.
3. Provide you with our services.
4. Provide you with suggestions and advice on products, services, and how to obtain the most from using our website.
5. We process this information on the basis there is a contract between us, or that you have requested we use the information before we enter a legal contract.

We shall continue to process this information until the contract between us ends or is terminated by either party under the terms of the contract.

5. Information We Process With Your Consent

Through certain actions when otherwise there is no contractual relationship between us, such as when you browse our website, sign up, or ask us to provide you more information about our business, including our products and services, you provide your consent to us to process information that may be personal. Wherever possible, we aim to obtain your explicit consent to process this information, for example, by asking you to agree to our use of cookies. If you have given us explicit permission to do so, we may from time to time pass your name and contact information to selected associates whom we consider may provide services or products you would find useful.

We continue to process your information on this basis until you withdraw your consent, or it can be reasonably assumed that your consent no longer exists. You may withdraw your consent at any time by contacting us at self@limestone.ng. If you do so, you may not be able to use our website or our services further.

Information We Process For Legitimate Interests

We may process the information on the basis there is a legitimate interest, either to you or to us, in doing so. Where we process your information on this basis, we do after having considered:

⦁ Whether the same objective could be achieved through other means
⦁ Whether processing (or not processing) might cause you harm.
⦁ Whether you would expect us to process your data, and whether you would, in the round, consider it reasonable to do so. For example, we may process your data on this basis for:

1. record-keeping for the proper and necessary administration of our business.
2. responding to unsolicited communication from you to which we believe you would expect a response.
3. protecting and asserting the legal rights of any party.
4. insuring against or obtaining professional advice that is required to manage business risk.
5. protecting your interests where we believe we have a duty to do so.

6. Information We Process With Legal Obligation

Sometimes, we must process your information to comply with a statutory obligation. For example, we may be required to give information to legal authorities if they so request or if they have the proper authorization such as a search warrant or court order.This may include your personal information.

7. Complaints Regarding Content on Our Website

If you complain about any of the content on our website, we shall investigate your complaint. If we feel it is justified or if we believe the law requires us to do so, we shall remove the content while we investigate. Free speech is a fundamental right, so we must make a judgment as to whose right will be obstructed: yours, or that of the person who posted the content that offends you. If we think your complaint is vexatious or without any basis, we shall not correspond with you about it.

8. Information Relating to Your Method of Payment

Payment information is never taken by us or transferred to us either through our website or otherwise. We never have access to it. At the point of payment, you are transferred to a secure page on the website of PayPal a reputable payment service provider. That page may be branded to look like a page on our website, but it is not controlled by us.

9. Affiliate and Business Partner Information

This is information given to us by you in your capacity as an affiliate of us or as a business partner. It allows us to recognize visitors that you have referred to us, and to credit you the commission due for such referrals. It also includes information that allows us to transfer the commission to you.The information is not used for any other purpose. We undertake to preserve the confidentiality of the information and the terms of our relationship. We expect any affiliate or partner to agree to reciprocate this policy.

10. External Links

Our website contains links to other websites. We do not have any control over the content or behavior of external websites, so cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites. External sites are not governed by this privacy statement.

11. Cookies

Cookies are small text files that are placed on your computer’s hard drive by your web browser when you visit any website. They allow information gathered on one web page to be stored until it is needed for use on another, allowing a website to provide you with a personalized experience and the website owner with statistics about how you use the website so that it can be improved. Some cookies may last for a defined period, such as one day or until you close your browser. Others last indefinitely. Your web browser should allow you to delete any you choose. It also should allow you to prevent or limit their use.

Our website uses cookies. They are placed by software that operates on our servers, and by software operated by third parties whose services we use. If you choose not to use cookies or prevent their use through your browser settings, you will not be able to use all the functionality of our website.

We use cookies in the following ways:

1. to track how you use our website.
2. to record whether you have seen specific messages we display on our website.
3. to keep you signed in on our site.
4. to record your answers to surveys and questionnaires on our site while you complete them.
5. to record the conversation thread during a live chat with our support team.

If so, then if you have consented to our use of cookies, you may see advertisements for our products and services on other websites.

12. Information We Obtain From Third-Parties

Although we do not disclose your personal information to any third party (except as set out in this notice), we sometimes receive data that is indirectly made up of your personal information from third parties whose services we use.

13. Personal Identifiers From Your Browsing Activity

Requests by your web browser to our servers for web pages and other content on our website are recorded. We record information such as your geographical location, your Internet service provider, and your IP address. We also record information about the software you are using to browse our websites, such as the type of computer or device and the screen resolution.

We use this information in aggregate to assess the popularity of the web pages on our website and how we perform in providing content to you. If combined with other information we know about you from previous visits, the data possibly could be used to identify you personally, even if you are not signed in to our website.

14. Our Use of Re-marketing

Re-marketing involves placing a cookie on your computer when you browse our website to be able to serve you with an advert for our products or services when you visit some other website. We may use a third party to provide us with re-marketing services from time to time.

15. Your duty to inform us of changes:

The personal data we hold about you must be accurate and current. Please keep us informed if your data changes.

16. Access to your personal information:

At any time, you may review or update personally identifiable information that we hold about you, by signing in to your account on our website. To obtain a copy of any information that is not provided on our website you should contact us to make that request. After receiving the request, we will tell you when we expect to provide you with the information, and whether we require any fee for providing it to you.

17. Removal of your information:

If you wish us to remove personally identifiable information from our website, you should contact us to make your request. This may limit the service we can provide to you.

18. Verification of your information:

When we receive any request to access, edit or delete personally identifiable information we shall first take reasonable steps to verify your identity before granting you access or otherwise taking any action. This is important to safeguard your information.

19. The retention period for personal data:

Except as otherwise mentioned in this privacy notice, we keep your personal information only for as long as required by us:

1. to provide you with the services you have requested.
2. to comply with other laws, including for the period demanded by our tax authorities.
3. to support a claim or defense in court.

20. Compliance with the law:

Our privacy policy has been compiled to comply with the law of every country or legal jurisdiction in which we aim to do business. If you think it fails to satisfy the law of your jurisdiction, we should like to hear from you. However, ultimately it is your choice as to whether you wish to use our website.

21. Review of this privacy policy:

We may update this privacy notice from time to time as necessary. The terms that apply to you are those posted here on our website on the day you use our website. We advise you to print a copy for your records.